Clarity D722 User Manual

D724™  
D722™  
User Guide  
Button Cordless Photo Phone  
Clarity, a Division of Plantronics, Inc.  
4289 Bonny Oaks Drive,  
Chattanooga,TN 37406  
Tel: 800-426-3738 Fax: 800-325-8871  
©2011 Clarity, a Division of Plantronics, Inc.All rights reserved.  
Clarity, D724, D722, D702HS, D704HS are trademarks or  
registered trademarks of Plantronics, Inc.  
Rev.A (04-08)  
PRINTED IN CHINA  
TABLE OF CONTENTS  
TABLE OF CONTENTS  
DIRECTORY  
Set the RingerVolume.....................................................................37  
Set KeyTone......................................................................................37  
BASE SETTINGS  
Change the dial mode.....................................................................39  
Set the Home Area Code...............................................................39  
REGISTER/DEREGISTER HANDSETS  
Register a Handset...........................................................................40  
Deregister All Handsets.................................................................41  
TROUBLESHOOTING  
Add a New Directory Entry..........................................................27  
View a Directory Entry...................................................................27  
Search a Directory Entry by Name.............................................28  
Edit a Directory Entry.....................................................................28  
Delete a Directory Entry...............................................................29  
SPEED DIAL NUMBERS  
Add a Speed Dial Number..............................................................30  
Dial a Speed Dial Number..............................................................31  
Delete a Speed Dial Number.........................................................31  
CALLER ID FEATURES  
Troubleshooting................................................................................42  
Missed Calls Indicator......................................................................32  
Reasons for Missing CID information..........................................33  
View the Call Log Entries...............................................................33  
Store a Call Log Number into the Directory............................34  
Delete an Entry in the Call Log....................................................34  
Delete the Entire List in the Call Log..........................................34  
HANDSET SETTINGS  
LCD Language Settings....................................................................35  
Voicemail waiting...............................................................................35  
ClearVoicemail Indication...............................................................35  
Set Date andTime............................................................................36  
CIDTime Synchronization..............................................................36  
Set the RingerTone..........................................................................37  
2
3
IMPORTANT SAFETY INSTRUCTIONS  
IMPORTANT SAFETY INSTRUCTIONS  
Privacy of communications may not be ensured when using this phone.  
13.To reduce the risk of electrical shock, do not take this phone apart.  
Opening or removing covers may expose you to dangerous voltages or other  
risks. Incorrect reassembly can cause electric shock when the appliance is  
subsequently used.  
Warning:To maintain the compliance with the FCC’s RF exposure guideline,  
place the base unit at least 20 cm from nearby persons.  
14. Unplug this product from the wall outlet and refer servicing to the  
manufacturer under the following conditions: when the power supply cord  
or plug is frayed or damaged; if liquid has been spilled into the product; if  
the telephone has been exposed to rain or water; if the telephone has been  
dropped or the case has been damaged; if the telephone exhibits a distinct  
change in performance; if the telephone does not operate normally by following  
the operating instructions.Adjust only those controls that are covered by  
the operating instructions. Improper adjustment may require extensive work  
by a qualified technician to restore the telephone to normal operation; if the  
telephone does not operate normally by following the operating instructions.  
Warning:To reduce the risk of fire or injury to persons, read and follow these  
instructions.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the telephone.  
3.Avoid contact with liquids. Do not locate base unit or handset near water, for  
example, near a bathtub, wash basin, sink or laundry tub, in a wet basement or  
near a swimming pool.  
4.Avoid using a telephone (other than a cordless type) during a storm.There  
may be a remote risk of electrical shock from lightning.  
15. Never install telephone wiring during a lightning storm.  
5. Do not use the telephone to report a gas leak in the vicinity of the leak.  
16. Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet locations.  
17. Never touch uninsulated telephone wires or terminals unless the telephone  
line has been disconnected at the network interface.  
6. Unplug this telephone from the wall outlets before cleaning. Do not use  
liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for  
cleaning.  
7. Place this telephone on a stable surface. Serious damage and/or injury may  
result if the telephone falls.  
8. Do not cover the slots and openings on this telephone.This telephone should  
never be placed near or over a radiator or heat register.This telephone should  
not be placed in a built-in installation unless proper ventilation is provided.  
9. Operate this telephone using the electrical voltage as stated on the base unit  
or the owner’s manual. If you are not sure of the voltage in your home, consult  
your dealer or local power company.  
10. Do not allow anything to rest on the power cord or locate this product  
in an area where the power cord is likely to be damaged by furniture or foot  
traffic.  
11. Do not overload wall outlets or extension cords as this can increase the  
risk of fire or electrical shock.  
12. Never push any objects through the slots in the telephone.They can touch  
dangerous voltage points or short out parts that could result in a risk of fire or  
electrical shock. Never spill liquid of any kind on the telephone.  
18. Use caution when installing or modifying telephone lines.  
19.This product should be operated only from the type of power source  
indicated on the marking label. If you are not sure of the type of power supply  
to your home, consult your local power company.  
20. Do not attempt to open the AC adapter.There are potentially dangerous  
voltages inside, and there are no serviceable parts.  
21. Discontinue use of product and contact Clarity if the product overheats, has  
a damaged cord or plug, if the product has been dropped or damaged or if the  
product has come into contact with liquids.  
22. Use only the AC adapter provided with this product or a replacement AC  
adapter provided by Clarity.  
23.This phone amplifies sound to loud volumes.To prevent hearing damage,  
all users of the phone should be informed of the high volume capability of the  
phone and children should only use the phone when supervised by an adult.  
24. Exposure to high volume sound levels or excessive sound pressure may  
4
5
PACKAGING CONTENTS/LOCATION  
IMPORTANT SAFETY INSTRUCTIONS  
cause temporary or permanent damage to your hearing.Although there is no  
single volume setting that is appropriate for everyone, you should always use  
your telephone with the volume set at moderate levels and avoid prolonged  
exposure to high volume sound levels.The louder the volume, the less time  
is required before your hearing could be affected. If you experience hearing  
discomfort, you should have your hearing checked by a doctor.To protect your  
hearing, you should:  
A) Set the volume control in a low position and gradually increase  
the volume as needed. Before pressing the BOOST button, reduce  
the volume to the lowest level. Use the phone on the lowest  
volume setting as possible.  
The package contains the following items:  
• 1 Handset  
• 1 Base station  
• 1 Belt clip  
• 1 AC power adapter  
1Telephone line cord  
• 2 Rechargeable batteries  
• 1 User guide  
Your package includes all the items as shown here. If there is anything missing,  
please contact our Customer Care Department immediately.  
NOTE: PLEASE RETAIN A COPY OF PROOF OF PURCHASE FORYOUR  
RECORDS.  
B) Limit the amount of time you use the telephone at high volume  
levels.  
25. If you experience a skin irritation after using this product, discontinue use  
and contact Clarity.  
Location  
For maximum coverage and reduce the interference, here are some guidelines  
you should consider when you place the base unit:  
BATTERY SAFETY INSTRUCTIONS  
- place it at a convenient, high,and central location with no obstructions  
between the handset and base unit in an indoor environment.  
- place it away from electronic appliances such as televisions, microwave ovens,  
radios, personal computers, wireless devices or other cordless phones.  
- avoid facing radio frequency transmitters, such as external antennas of mobile  
phone cell stations.  
- avoid plugging it into the same circuit as other major household electrical  
appliances because of the potential for interference.Try moving the appliance  
or the base unit to another power outlet.  
Dispose of used batteries according to the instructions.  
1. Do not dispose of the battery in a fire as it may explode. Check with local  
codes for possible special disposal instructions.  
2. Do not open or mutilate the battery. Released electrolyte is corrosive and  
may cause damage to the eyes and skin. It may be toxic if swallowed.  
3. Exercise care in handling batteries in order not to short the battery  
with conducting materials such as rings, bracelets and keys.The battery or  
conduction material may overheat and cause burns.  
4. Remove batteries when they are discharged and when the equipment will not  
be used for an extended period of time. Dispose of batteries according to local  
environmental laws.  
5. Do not disassemble, heat, crush, deform or puncture batteries.  
6. Do not attempt to charge non-rechargeable batteries.  
If the reception for a base unit location is not satisfactory, move it to another  
location for better reception.  
Depending on the surrounding conditions as well as spatial and structural  
factors, the range may be reduced.The range indoors is normally less than  
outdoors.  
7. Keep batteries out of the reach of children.  
6
7
INSTALLING YOUR PHONE  
INSTALLING/CHARGING BATTERIES  
1) Plug the power supply & line cord into the base station.  
2) Plug the other end of power supply & line cord into the wall  
socket, as shown.  
1) Slide out the battery compartment cover.  
2) Place the two batteries as indicated. Follow the polarity.  
3) Slide the battery compartment cover back.  
4) Put the handset on the base and charge for 16 hours first  
time. A beep indicates that the handset is properly placed on  
the base or charger.  
3) Always use the cables provided in the box.  
Use only NiMH rechargeable batteries.  
NOTE: Please refer to the Battery Safety Instructions on page 6 for  
proper use and disposal of the batteries.  
Step 1  
Step 2  
Step 3  
We recommend you choose four photos of your most contacted  
persons into the direct memory keys. Cut the photos to the same  
shape and size of the protective films.  
Using a ready-to-insert photo, insert one end of the protective film  
into the groove of memory key location, bend and insert the other  
end into the groove. Ensure the photos are properly installed.  
LineCord  
WARNING: Do not place the films within reach of small children!  
8
9
HANDSET OVERVIEW  
HANDSET OVERVIEW  
1. RD/P (REDIAL / PAUSE)  
In idle mode, press repeatedly to view the last numbers dialed  
While entering numbers, press and hold to insert a dialing pause  
(P)  
13  
14  
15  
2.AUDIO BOOST  
12  
During a call, press to enhance the clarity and loudness of your  
caller’s voice.  
16  
3. MUTE / X (REMOVE)  
17  
11  
10  
9
1
3
During a call, press to mute the microphone  
While predialing, press to delete a digit.  
While reviewing the redial list, directory, speed dial list or caller  
ID history, press to delete and individual entry.  
2
When ringing, press to turn off the handset ringer temporarily.  
4
4. VOLUME UP / DIRECTORY / SCROLL UP  
5
6
In menu mode, press to scroll up the menu items  
During a call, press to increase listening volume.  
In idle mode, press to access the directory.  
While entering names or numbers in the directory, press to  
move the cursor to the right.  
5. TALK OFF / CLEAR  
7
8
During a call, press to end the call.  
While using menus, press to cancel an operation, return to the  
previous menu, or standby mode.  
In idle mode, press and hold to erase the missed calls indicator.  
When ringing, press to turn off the handset ringer temporarily.  
10  
11  
HANDSET OVERVIEW  
HANDSET OVERVIEW  
6. VOLUME DOWN / CALL LOG / SCROLL DOWN  
11. SPEAKER (on/off)  
In menu mode: Press to scroll down the menu items.  
During a call, press to decrease listening volume.  
In idle mode, press to access the call list.  
While entering names or numbers in the directory, press to  
move the cursor to the left.  
In idle / pre-dial mode: Press to make a call with the  
speakerphone.  
During a call: Press to toggle between the speakerphone and the  
earpiece.  
In Call List / directory/redial list entry: Press to make a call with  
the speakerphone.  
During ringing: Press to answer a call with the speakerphone.  
7. ALPHANUMERIC KEYPAD, * (STAR), # (POUND)  
In idle or editing mode, press to insert a digit / character.  
0 key: while entering the directory names, press to insert a  
space.  
12. TONE  
During a call, press to change the quality of the audio to best suits  
1 key:While reviewing a caller ID history entry, press repeatedly  
to add or remove 1 in front of the telephone number before  
dialing or saving it in the directory.  
your hearing.  
13. VISUAL RINGER LIGHT  
* key during a call, press to send touch-tone signals temporarily.  
# keyWhen reviewing a caller ID history entry, press repeatedly  
to view the dialing options.  
Flashes when there is an incoming outside call or the telephone  
base is paging all handsets.  
14. EARPIECE  
8. MICROPHONE  
15. VOLUME UP / DIRECTORY / SCROLL UP  
Refer to point 4 for the key instruction  
9. TALK ON / FLASH  
Press to make or answer a call.  
During a call, press to answer an incoming call when you receive  
a call waiting alert.  
16. VOLUME DOWN / DIRECTORY / SCROLL DOWN  
Refer to point 6 for the key instruction  
10. MENU / SELECT  
17. HEADSET JACK  
In idle mode, press to access menu items  
In menu mode, press to select an items, save an entry or setting.  
We recommend the Plantronics™ headsets M210C©, M214©.  
12  
13  
BASE OVERVIEW  
BASE OVERVIEW  
2. DIRECT MEMORY 2 (Speed Dial "2")  
9
In idle: press to call number stored in Speed Dial location "2" on  
your handset.  
3. DIRECT MEMORY 3 (Speed Dial "3")  
In idle: press to call number stored in Speed Dial location "3" on  
your handset.  
1
2
4. VOL + (VOLUME UP)  
During a call: press to increase the base speakerphone volume.  
In idle: press to increase base ringer volume.  
8
5. SPEAKERPHONE (backlit, green)  
Press to turn speakerphone on or off.  
During ringing: press to answer call from the base speakerphone.  
During registration: backlight flashes slowly.  
7
3
6. VOL - (VOLUME DOWN)  
During a call: press to decrease the base speakerphone volume.  
In idle: press to decrease base ringer volume.  
4
5
6
7. DIRECT MEMORY 1 (Speed Dial "1")  
In idle: press to call number stored in Speed Dial location "1" on  
your handset.  
1. BASE DISPLAY  
In idle: shows the clock status.  
"_ _ _ _" will flash if the time is not set; ":" will flash when the time  
is set and running.  
8. DIRECT MEMORY 0 (Speed Dial "0")  
In idle: press to call number stored in Speed Dial location "0" on  
your handset.  
In base speakerphone volume adjusting mode (during a call): the  
middle two digits show the base speakerphone volume level.  
9. FIND  
Press the FIND button on the base station to page your registered  
handset(s).  
14  
15  
HANDSET SCREEN ICONS  
HANDSET MENU STRUCTURE  
The screen display gives you information on the current status of the  
telephone.  
MENU STRUCTURE  
In idle mode, press <MENU/SELECT>, then <UP/DOWN> to browse the  
menu items. Refer to the following for the menu structure.  
Main  
Menu  
Directory  
Call log  
Intercom  
The speakerphone is turned on.  
Review  
Add contact  
Speed dial  
(Displayed only when  
two or more handsets  
registered.)  
Sub  
menu  
Review  
Delete all calls  
While reviewing the call list history, missed calls  
that have not been reviewed.  
Main  
Menu  
Ringers  
Settings  
Registration  
The ringer is switched off.  
LCD language  
Clr voicemail  
Key tone  
Set date / time  
Home area code  
Dial mode  
New voicemail received from the telephone  
service provide (network subscription is required).  
Sub  
menu  
Ringer volume  
Ringer tone  
The audio boost feature is on.  
The microphone is muted.  
2/3 battery power level.  
1/3 battery power level.  
Flashes when low battery power level is detected,  
needs charging.  
Animation in cycle, battery is charging.  
16  
17  
HANDSET - TEXT ENTRY TABLE  
HANDSET AUDIO OPERATIONS  
The following table shows you where each letter and punctuation character  
can be found.This will be helpful when storing a name in the directory.  
Audio Tone Settings  
Use this feature to change the quality of the audio of the handset to best suit  
your hearing.  
While you are on a call, press TONE repeatedly to select an equalizer setting:  
Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural).  
The tone setting remains set until you change it again.  
In editing mode, a cursor is displayed to indicate the current text entry  
position. It is positioned at the right of the last character entered.  
Writing Tips:  
1. Once a character is selected, the cursor will move to the next position  
after a short pause.  
2. You can move the cursor within the text by <UP/DOWN> to amend  
the text entry.  
3. Press <MUTE/X> to delete the last character / digit.  
4. Press and hold <MUTE/X> to delete the entire text string.  
WARNING: VOLUME MAY BE LOUD.  
Audio Boost  
PROCEED WITH CARE.  
Use the audio boost feature to enhance the clarity and loudness of your  
caller’s voice on the handset earpiece .  
KeystrokeTable  
To turn on this feature:  
While you are on a call using the handset earpiece, press BOOST.The  
AUDIO BOOST icon appears until you turn off this feature.  
You must press BOOST every time you want to activate the feature.  
Characters by number of key presses  
Number  
key  
1
1
2
3
4
5
6
7
8
9
10  
11  
,
1
2
3
4
5
6
7
8
9
0
.
-
'
(
)
*
#
&
/
To turn off this feature:  
A
D
G
J
B
C
F
a
d
g
j
b
e
h
k
n
p
u
w
c
f
2
3
4
5
6
r
Press BOOST.  
- OR -  
E
H
K
N
Q
U
X
0
I
i
Audio boost ends when you switch from the handset earpiece (normal  
handset use) to the speakerphone.  
L
l
M
P
O
R
V
Y
m
S
t
o
q
v
x
Note:  
s
z
7
9
Audio Boost ends when you end the call. If you end a call when the audio  
boost feature is on, the handset earpiece listening volume automatically resets  
to level 1 (the minimum setting) for the next call.  
T
8
y
W
Z
Space  
NOTE: D722 - amplification up to 30dB (in Audio Boost mode)  
D724 - amplification up to 40dB (in Audio Boost mode)  
NOTE: When entering a name in the directory, the first letter of each word  
will be automatically capitalized.  
18  
19  
HANDSET AUDIO OPERATIONS  
USING YOUR PHONE  
Make a Call  
Volume Control (earpiece and speakerphone)  
1. Pre-dialing  
During a call:  
Press <UP/DOWN> to increase or decrease the listening volume.The current  
setting is shown.When the volume reaches the minimum or maximum setting,  
you hear two beeps.When you end the call, the setting will remain at the last  
selected level.  
Enter the phone number first, then press <TALK ON/FLASH> or  
<SPEAKER> to dial out the number. Press <TALK OFF/CLEAR> or  
<MUTE/X> to clear the entry.  
Note: The handset earpiece volume setting (1-5) and speakerphone volume  
setting (1-6) are independent.  
2. Direct Dialing  
Press <TALK ON/FLASH> or <SPEAKER> to access dial tone, then enter  
the phone number.  
Mute  
3. Dial a speed dial number  
Use the mute function to turn off the microphone while on a call.You can hear  
the caller, but the caller does not hear you.  
In idle mode, press and hold a dial pad key (0 through 9) to display the  
desired speed dial entry.  
The handset automatically dials out the displayed number.  
- OR -  
1.To mute the call  
Press <TALK OFF/CLEAR> to stop dialing the displayed number.  
Note:You need to set the speed dial number first. If the speed dial  
location you selected is empty, the screen shows the speed dial list  
instead.  
During a call, Press <MUTE/X>.When mute is on, the handset screen  
shows Muted for a few seconds and the MUTE icon appears until you  
turn off mute. Or mute is automatically canceled when you end the call.  
Note: Mute will also be canceled automatically when you press <TALK  
ON/ FLASH> to answer the second waiting call.  
4. Call using the direct memory keys on base  
2.To un-mute the call  
In idle mode, press one of the Direct Memory Keys on the base, to dial  
the number pre-stored into the keys.You need to set the Speed Dial  
Memory keys first. See Speed Dial Numbers.  
When mute is on, press <MUTE/X> and then resume speaking.When  
mute is off, Microphone on appears temporarily on the handset screen.  
5. Call from Directory  
1. In idle mode, press <UP> to access the directory.Alternatively, press  
<MENU/SELECT> to access the directory from the main menu.  
2. Press <UP> or <DOWN> to select the desired directory entry.  
3. Press <TALK ON/FLASH> or <SPEAKER> to dial out to the selected  
entry.  
20  
21  
USING YOUR PHONE  
USING YOUR PHONE  
6. Call from the Call Log  
End a Call  
1. In idle mode, press <DOWN> to access the call log.Alternatively,  
press <MENU/SELECT> to access the call log from the main menu.  
2. Press <UP/DOWN> to select the desired call log entry.  
3. Press <TALK ON / FLASH> or <SPEAKER> to dial out to the  
selected entry.  
During a call connection on handset, press <TALK OFF/ CLEAR> to end  
the call.  
- OR -  
Put the handset on the base station to end the call.  
Chain dialing  
7. Call from the Redial List  
1. In idle mode, press <REDIAL/PAUSE> to access the redial list.  
2. Press <UP> or <DOWN> to select the desired redial number.  
3. Press <TALK ON/FLASH> or <SPEAKER> to dial out to the selected  
number.  
This feature allows you to initiate a dialing sequence from numbers stored in  
the directory, call log or redial list while you are on a call.  
Chain dialing can be useful if you wish to access numbers other than phone  
numbers (such as bank account information or access codes) from the  
directory, call log or redial list.  
Note:  
Your handset automatically times the duration of every call. The call  
timer will display a few seconds after the call has been made. It is shown  
in hours, minutes and seconds format.  
To access a number in the directory while on a call:  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Directory.  
2. Press <MENU/SELECT>, then <UP/DOWN> or press the dial pad keys  
(0 through 9) to find the desired entry.  
Temporary tone dialing  
3. Press <MENU/SELECT>.The telephone automatically dials the  
displayed number.  
If you have pulse (rotary) dialing service only, you can temporarily switch from  
pulse to touch-tone dialing during a call.  
During a call, press <*>. Buttons pressed after this send touch-tone signals.The  
telephone automatically returns to pulse dialing mode after you end the call.  
To access a number in the call log history while on a call:  
1. Press <MENU/SELECT>, then<UP/DOWN> to select Call log.  
2. Press <MENU/SELECT>, then<UP/DOWN> to scroll to the desired  
entry. (Press # to view the dialing options, if necessary.  
3. Press <MENU/SELECT>.The telephone automatically dials the  
displayed number.  
Answer a Call  
When the phone rings, press <TALK ON / FLASH> to use the earpiece  
- OR -  
Press <SPEAKER > to use the speakerphone.  
To access the redial list while on a call:  
1. Press <RD/P>.The screen shows the number most recently called. If it  
is not the desired number, Press <UP/DOWN> to scroll to the desired  
number.  
2. Press <MENU/SELECT>.The handset dials the displayed number.  
22  
23  
USING YOUR PHONE  
USING YOUR PHONE  
Note: Press <TALK OFF/CLEAR> to exit the directory, call log history or  
Find the Handset  
redial list and return to the call without dialing the displayed number.  
You can use the handset locator feature to find misplaced handsets.  
To start the paging tone:  
Redial list  
Press <FIND> on the telephone base.All the registered handsets will ring,  
and the ** Paging** is flashing on handset screen.  
You can redial up to 20 of the last numbers called. If you have stored a name  
in the directory to go with the number, the name will be displayed instead. The  
most recent last number will display at the top of the redial list.  
To stop the paging tone:  
Press <TALK ON / FLASH>, <SPEAKER>, or any dial pad key (0-9 *, or  
#) on the handset(s).  
- OR -  
Press <FIND> on the telephone base or put the handset in the cradle.  
To Seview the redial list entry  
1. In idle mode, press <RD/P> to access redial list  
2. Press <UP/DOWN>, or press <RD/P> repeatedly to review the redial  
list entry.  
Make an Internal Call  
This feature is only applicable when there are at least two registered handsets.  
It allows you to make internal calls, transfer external calls from one handset to  
another handset and make conference calls.  
To Redial a Number from the Redial List  
1. Follow the steps in the previous section.  
2. Press <TALK ON/FLASH> or <SPEAKER> to dial the selected redial  
number.  
Intercom Another Handset  
To Store a Redial Number into the Directory  
1. Follow the steps in the section under “Review the redial list entry”  
above.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Intercom.  
2. Press <MENU/SELECT>:  
2. Press <MENU/SELECT> twice, then use the keypad to edit the number  
if necessary,  
3. Press <MENU/SELECT> and use the keypad to enter the name  
4. Press <MENU/SELECT> to save.  
If you have two handsets, your handset screen shows Calling  
other handset.The other handset rings and its screen shows  
Other handset is calling.  
If you have more than two registered handsets, your screen shows  
Intercom to: Use the dial pad keys to select the other handset.  
Your handset screen shows Calling HANDSET X.The other  
handset rings and its screen shows HANDSET X is calling.  
To Delete a Redial Number  
1. Follow the steps in the section under “Review the redial list entry” on  
the preceding page.  
2. While reviewing a number in the redial list, press <MUTE /X> to delete  
3. The called handset rings. Press <TALK ON/FLASH> or <SPEAKER> on  
the called handset to establish the internal call.  
the selected entry.A confirmation tone sounds.  
3.  
24  
25  
USING YOUR PHONE  
DIRECTORY  
Transfer an External Call from Handset to Handset  
Your phone can store up to 100 directory entries with names and numbers.  
Each directory entry can have a maximum of 24 digits for the phone number  
and 15 characters for the name.  
During an external call:  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Intercom .  
2. Press <MENU/SELECT>:  
Add a New Directory Entry  
If you have two handsets, the outside call is put on hold and your  
handset screen shows Calling other handset .The other handset  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
rings and its screen shows Other handset is calling  
.
Directory .  
If you have more than two registered handsets, your screen shows  
Intercom to: Use the dial pad keys to enter a handset number.  
The outside call is put on hold and your handset screen shows  
Calling HANDSET X .The other handset rings and its screen  
shows HANDSET X is calling .  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Add contact.  
3. Press <MENU/SELECT>, then use the keypad to enter the number.  
-OR-  
Copy a number from redial list:  
Press <REDIAL/PAUSE>.  
3. The external call is put on hold automatically and the called handset  
rings.  
4. Press <TALK ON/FLASH> or <SPEAKER> on the called handset to  
establish an internal call.  
5. Press <TALK OFF/CLEAR> on the calling handset or put the calling  
handset on the charging cradle to end the current call with the  
external party.  
Press <UP/DOWN> or press <REDIAL/PAUSE> repeatedly to  
locate the number to copy.  
Press <MENU/SELECT>to copy the number.  
4. Press <MENU/SELECT>, then use the keypad to enter the name.  
5. Press <MENU/SELECT> to store the directory entry.  
Note:  
When entering the number and name:  
6. The external call is transferred to the called handset.  
Press <UP> or <DOWN> to move the cursor to the right or left.  
Press and hold <REDIAL/PAUSE> to enter a dialing pause (a P appears).  
Press <MUTE/X> to erase a digit or character.  
Make a 3-way Conference Call  
The conference call feature allows one external call to be shared with two  
handsets or a handset and base.The three parties can share the conversation  
and no network subscription is required.  
Press and hold <MUTE/X> to erase all digits or characters.  
View a Directory Entry  
During an external call:  
1. In idle mode, press <UP> to access the directory.  
-OR-  
Press <MENU/SELECT>, then <UP/DOWN> to select Directory ,  
then press <MENU/SELECT> twice to select Review .  
2. Press <UP/DOWN> or to view the directory entries. Entries appear  
Press <TALK/FLASH> or <SPEAKER> on the handset to establish the  
conference call if another handset or the base has answered the call.  
- OR -  
Press <SPEAKER> on the base to establish the conference call if  
another handset answered the call.  
26  
27  
DIRECTORY  
DIRECTORY  
Search a Directory Entry by Name  
3. Press <MENU/SELECT>, then use the keypad to edit the number if  
necessary.  
1. In idle mode, press <UP> to show the first entry in the directory.  
2. When an entry appears, press the dial pad keys (0-9) to start a name  
search (alphabetical search).  
4. Press <MENU/SELECT>, then use the keypad to edit the name if  
necessary.  
5. Press <MENU/SELECT> to save.  
The directory shows the first name beginning with the first letter  
associated with the dial pad key if there is an entry in the directory  
that begins with that letter. Press <UP/DOWN> to scroll through  
the entries beginning with that letter.  
Delete a Directory Entry  
1. In idle mode, press <UP> to access the directory.  
-OR-  
3. To see other names that start with the letters on the same dial pad  
key, keep pressing the key until the desired letter is shown.The names  
appear in alphabetical order.  
Press <MENU/SELECT>, then <UP/DOWN> to select Directory,  
then press <MENU/SELECT> twice to select Review.  
2. Press <UP/DOWN> to select the desired directory entry.  
3. Press <MUTE/X>; the screen shows Delete contact?  
4. Press <MENU/SELECT> to confirm. Or Press <TALK OFF/CLEAR> to  
exit without deleting the selected entry.  
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your  
directory:  
If you press 5 (JKL) once, J and then Jennifer displays.  
If you press 5 (JKL) once, J displays. Press <DOWN>. Jessie displays.  
If you press 5 (JKL) twice, K and then Kevin displays.  
If you press 5 (JKL) three times, L and then Linda displays.  
If you press 5 (JKL) five times, J displays and then Jennifer displays  
again.  
Note: If the directory entry you deleted is also in the speed dial location, the  
telephone will automatically clear the speed dial location that entry occupied.  
Note: If you press a key (0-9) and no name starts with the letters on that key,  
the directory shows the entry that matches the next letter in the directory.  
Edit a Directory Entry  
1. In idle mode, press <UP> to access the directory.  
-OR-  
Press <MENU/SELECT>, then <UP/DOWN> to select Directory,  
then press <MENU/SELECT> twice to select Review.  
2. Press <UP/DOWN> to select the directory entry or search a  
directory entry by name.  
28  
29  
SPEED DIAL NUMBERS  
SPEED DIAL NUMBERS  
This telephone has 10 speed dial locations where you can assign telephone  
numbers from the directory you wish to dial numbers by pressing and holding  
the respective digits keys from idle mode.  
Note: If the speed dial location you selected is empty, the screen shows the  
speed dial list instead.  
Delete the Speed Dial Number  
Only one handset can access the speed dial locations at a time. If another  
handset attempts to access the speed dial locations, the screen shows Not  
available at this time.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Directory.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.  
3. Press <MENU/SELECT>, then <UP/DOWN> to scroll to a speed dial  
location.  
Add a Speed Dial Number  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Directory.  
4. Press <MUTE/X> to delete the selected speed dial location.A  
confirmation tone sounds.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select an empty speed  
dial location.  
Note: Deleting the speed dial locations does not affect the entries in the  
directory.  
4. Press <MENU/SELECT> to access the directory list, then press <UP/  
DOWN> to select the desired directory entry.  
5. Press <MENU/SELECT> to save.The name of the desired directory  
entry appears in the selected speed dial location.  
Note:  
To dial from the base:  
1. Set speed dial numbers in the handset Speed Dial locations 0-3.  
2. Note the corresponding locations of the memory locations on the  
base:  
If the directory is empty, when you press MENU/SELECT in step 4, the  
screen shows Directory empty.  
Handset Speed Dial 0 - Base memory location M0  
Handset Speed Dial 1 - Base memory location M1  
Handset Speed Dial 2 - Base memory location M2  
Handset Speed Dial 3 - Base memory location M3  
If the speed dial location you selected is occupied, the new directory  
entry you selected replaces the old one.Take caution not to replace  
entries you do not wish to delete from the speed dial locations.  
3. Press the base memory location you wish to dial; phone dials from the  
base, using the base speakerphone.  
Dial the Speed Dial Number  
In idle mode, press and hold a dial pad key (0 through 9) to display  
the desired speed dial entry.The handset automatically dials out the  
displayed number.  
- OR -  
Press <TALK OFF/CLEAR> within one second to stop dialing the  
displayed number.  
30  
31  
CALLER ID DISPLAY  
CALLER ID DISPLAY  
Reasons for missing caller ID information  
Screen  
CALLER ID DISPLAY (NETWORK DEPENDENT)  
This product supports caller ID services offered by most telephone service  
providers. If you have subscribed to Caller ID service, and provided the  
identity of the caller is not withheld, the number of the caller will be displayed  
together with the date and time of the call (if provided by the network).  
Reason  
message  
Private name  
The caller prefers not to show the name  
Private number  
Private caller  
The caller prefers not to show the telephone number.  
The telephone stores caller ID information about the last 50 incoming calls in  
the call log. Each entry may have up to 24 digits for the telephone number and  
15 characters for the name. Entries are stored in reverse chronological order.  
The telephone deletes the oldest entry when the log is full to make room for  
new calls. If you have more than one handset, this information is common to all  
The caller prefers not to show the name and telephone number  
Your telephone service provider cannot determine the caller’s name  
Unknown name  
U n k n o w n  
number  
Your telephone service provider cannot determine the caller’s telephone  
number  
If you answer a call before the information appears on the screen, it does not  
show in the caller ID history.  
Your telephone service provider cannot determine the caller’s name and  
telephone number. Calls from other countries may also generate this  
message.  
Unknown caller  
Note: The caller ID information might not be available for every incoming call.  
The callers might intentionally block their names and/or telephone numbers.  
View the Call Log Entries  
Missed (new) calls indicator  
caller’s name and number into your directory. Call log empty appears if  
there are no records in the call log.When a handset is in idle mode, press  
<DOWN> to review the call log entries in reverse chronological order  
starting with the most recent call.  
When you have calls that have not been reviewed, the handset idle screen  
shows XX missed calls .  
All entries that have not been reviewed are counted as missed (new) calls.  
Each time you review a caller ID history entry marked NEW, the number of  
missed calls decreases by one. If you do not want to review the missed (new)  
calls one by one, but you still want to keep them in the caller ID history, you  
can press and hold <TALK OFF/ CLEAR> for four seconds when the handset  
is idle.All the entries in the caller ID history are considered old (reviewed),  
and the missed calls message goes away.  
1. Press <DOWN> to access the call log.  
-OR-  
Press <MENU/SELECT>, then <UP/DOWN> to select Call log  
Press <MENU/SELECT> twice to select Review .  
2. Press <UP/DOWN> to browse the call log entries.  
Note:  
When reviewing an entry from the calls list, press KEY# repeatedly to  
display the number in a different format.  
32  
33  
CALLER ID DISPLAY  
HANDSET SETTINGS  
Your phone comes with a selection of settings that you can change to  
personalize your phone the way you like it to work.  
For example, if a caller number is displayed as 123-456-7890, the various  
formats will be:  
456-7890  
1-456-7890  
123-456-7890  
1-123-456-7890  
LCD Language Settings  
You can select the language used for all screen displays.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Settings.  
You may choose the desired number format for local and long distance  
numbers before dialing or saving it into the phonebook.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select LCD  
language.  
The NEW icon is removed once the new call has been viewed  
3. Press <MENU/SELECT>, then <UP/DOWN> to select English,  
Français or Español.  
Store a Call Log number into the Directory  
4. Press <MENU/SELECT> to save.  
1. Follow Steps 1 and 2 in the View the Call Log Entries section.  
2. Press <MENU/SELECT>, then use the keypad to edit the number if  
necessary.  
3. Press <MENU/SELECT> to enter the name.  
4. Press <MENU/SELECT> to confirm.  
Voicemail waiting (visual message waiting) indicator  
If you subscribe to a voicemail service offered by your telephone service  
provider, this feature provides a visual indication when you have new voicemail  
messages. New voicemail and  
appear on the handset screen.  
Delete an Entry in the Call Log  
Clear voicemail indication:  
Use this feature when the telephone indicates there is new voicemail but there  
is none.This may occur, for example, when you have accessed your voicemail  
while away from home.This feature only turns off the displayed  
1. Follow Steps 1 and 2 in the View the Call Log Entries section.  
2. Press <MENU/X> to delete the selected entry.The handset shows  
Deleting... with a confirmation tone. Once deleted, you cannot  
retrieve that entry.  
New voicemail message and  
icon; it does not delete your voicemail  
messages.As long as you have new voicemail messages, your telephone service  
provider continues to send the signal to turn on the indicator.  
Delete the Entire List of the Call Log  
To manually turn off the new voicemail indicator:  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Settings.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Call log.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Del all calls.  
3. Press <MENU/SELECT> to confirm. It displays Delete all calls?  
4. Press <MENU/SELECT> to re-confirm.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Clr  
voicemail.  
3. Press <MENU/SELECT>. The screen shows Turn off indicator?  
34  
35  
HANDSET SETTINGS  
HANDSET SETTINGS  
Set the Ringer Tone  
4. Press <MENU/SELECT> to turn the voicemail indication off.A  
confirmation tone sounds.  
1. Press <MENU/ SELECT>, then <UP/DOWN> to select Ringers.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ringer tone.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select the desired  
ringer tone (a total of 10 melodies for your selection) for setting ringer  
tone for external calls.  
-OR-  
Press <TALK OFF/CLEAR> to cancel the procedure.  
Note: For information about using your voicemail service, contact your  
telephone service provider for assistance  
Note:The respective ringer tone will be played while browsing the  
tone list.  
Set the Date and Time  
4. Press <MENU/SELECT> to confirm.  
You will need to set the correct time and date so that you know when you  
received call list entries.  
Set the Ringer Volume  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Set date /  
time.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select Date & time.  
4. Press <MENU/SELECT>, then use the keypad to enter the date ( MM/  
DD/YY).  
5. Press <MENU/SELECT>, then use the keypad to enter the time  
(HH:MM). Press <UP> or <DOWN> to choose AM or PM.  
6. Press <MENU/SELECT> to confirm.  
1. Press <MENU/ SELECT>, then <UP/DOWN> to select Ringers.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ringer  
volume.  
3. Press <MENU/SELECT>, then <UP/DOWN> to set the ringer volume  
(Off, Level 1 to Level 6).  
Note: The respective ringer volume will be played during your  
selection. If OFF is selected, <Ringer Off> icon will display.  
4. Press <MENU/SELECT> to confirm.  
CID time synchronization  
Set Key Tone  
CID time sync is programmed to be on. If you subscribe to caller ID service,  
the day, month and time are set automatically with each incoming call.You can  
turn CID time sync off so the system uses the date and time that you set.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Settings.  
A single beep is emitted when you press a key. You can turn on or off the key  
tone.  
1. Press <MENU / SELECT>, then <UP/DOWN> to select Settings.  
2. Press <MENU / SELECT>, then <UP/DOWN>to select Key tone.  
3. Press <MENU / SELECT>, then <UP/DOWN> to select On or Off.  
4. Press <MENU/SELECT> to confirm.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Set date/  
time.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select CID time  
sync.  
4. Press <MENU/SELECT>, then <UP/DOWN> to select On or Off.  
5. Press <MENU/SELECT> to save your preference.  
36  
37  
BASE SETTINGS  
BASE SETTINGS  
Program the Direct Memory Keys on base  
Change the Dial Mode  
The default dialing mode is suitable for your country and network operator. It  
is unlikely that you should need to change this setting unless advised to do so.  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Dial Mode.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select Tone or  
Pulse.  
There are four direct memory keys on the base, which share the same phone  
number with Speed Dial locations under keys 0 through 3 on the handset.The  
corresponding relastion is as follows:  
Direct memory key M0 = Speed Dial location for key "0" on the handset  
Direct memory key M1 = Speed Dial location for key "1" on the handset  
Direct memory key M2 = Speed Dial location for key "2" on the handset  
Direct memory key M3 = Speed Dial location for key "3" on the handset  
4. Press <MENU/SELECT> to confirm.  
Set the Home Area Code  
If you dial seven digits to make a local call (no area code required), enter your  
area code into the telephone as the home area code.When you receive a call  
from within your home area code, the caller ID history only displays the seven  
digits of the telephone number.  
This feature makes it easy for you to place a call from the caller ID history.  
If you dial 10 digits to make a local telephone call, do not use this home area  
code feature. If you do, you will not be able to place calls from your caller ID  
history as they have only seven digits.  
In idle mode, press any direct memory key on the base to dial out the  
corresponding number from the base (using the base speaker).  
You have to assign numbers to these direct memory keys first (also detailed in  
section Speed Dial Numbers).  
Using the handset, follow the steps below:  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Directory.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select an empty speed  
dial location (for the base memory locations, use keys "0", "1", "2" or  
"3").  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Home area  
code.  
3. Press <MENU/SELECT>, then enter the home area code. Only three  
digits in maximum can be entered.  
4. Press <MENU/SELECT> to access the directory list, then press <UP/  
DOWN> to select the desired directory entry.  
4. Press <MENU/SELECT> to confirm.  
5. Press <MENU/SELECT> to save.The name of the desired directory  
entry appears in the selected speed dial location.  
Note:  
If the speed dial location you selected is occupied, the new directory entry  
you selected replaces the old one.Take caution not to replace entries you  
do not wish to delete from the speed dial locations.  
Note: If, in the future, your telephone service provider requires you to dial  
10 digits to make a local call (area code + telephone number), you will need  
to delete your home area code.While the home area code is displaying in step  
2 above, press and hold MUTE/X.The home area code is now restored to its  
default setting of _ _ _ (empty).  
38  
39  
REGISTER/DEREGISTER HANDSETS  
REGISTER/DEREGISTER HANDSETS  
Your telephone can support up to five cordless handsets.The additional  
handset(s) needs to register with the telephone base before use.You must  
register each additional handset separately.  
Deregister all handsets  
You can deregister handsets.You may need to deregister your handsets if:  
You have five registered handsets and need to replace a handset.  
-OR-  
The handsets provided within your product box are already registered as  
HANDSET 1 and so forth.Additional handsets are assigned numbers in the  
order they are registered (HANDSET 2 to HANDSET 5).  
You wish to change the designated handset number of your registered  
handsets.  
You must first deregister ALL the handsets, and then register each handset you  
wish to use again, one at a time.  
When first purchased, all expansion handsets alternately display  
and  
Press FIND on base 4 sec  
1. Press and hold <FIND> on the telephone base for about 10 seconds,  
until the SPEAKER light starts flashing; release <FIND>.  
2. Immediately press <FIND> again; you will hear two quick beep  
tones.  
Then press # on handset.  
The new handset should be charged without interruption for at least 30  
minutes before registering to the telephone base.  
3. When complete, the handset screen alternately shows  
Press FIND on base 4 sec  
and  
Register a handset  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Registration.  
Then press # on handset.  
4. To register the handset(s) to the telephone base again, follow the  
2. Press <MENU/SELECT> and screen will alternately show  
registration instructions in section Register a handset.  
Press FIND on base 4 sec  
and  
Note:  
Then press # on handset  
If the deregistration process is not successful, you might need to  
reset the system and try again.To reset, unplug the power from the  
telephone base and plug it back in.  
3. Press and hold <FIND> on the telephone base for about four seconds,  
until the SPEAKER light turns on; release the <FIND> key.  
4. Press # (pound key) on the handset.The screen shows Registering...  
Please wait.  
When the handset is registered successfully, HANDSET registered  
and then HANDSET X appears on the screen, with X being the handset  
number (1-5).  
If the registration is not successful, the handset screen shows Registration  
failed. Please start again from step 3 above.  
Note: You cannot register a handset if any other system handset is in use.To  
register an expansion handset, follow from the step C as above.  
40  
41  
TROUBLESHOOTING  
TROUBLESHOOTING  
I cannot dial out  
If you have difficulty with your telephone, please try the suggestions below.  
First try all the suggestions in the item I cannot get a dial tone.  
Make sure you have a dial tone before dialing.The cordless handset may  
take a second or two to find the telephone base and produce a dial tone.  
This is normal.Wait an extra second before dialing.  
My telephone doesn’t work at all  
Make sure the power cord is securely plugged in.  
Make sure that the battery connector is securely plugged into the  
cordless handset.  
Check that all the telephones connected to the same telephone line are  
hung up.  
Make sure to set the dial mode to the correct setting (pulse dialing or  
tone dialing) for the service in your area.  
Eliminate any background noise. Noise from a television, radio or other  
appliances may cause the telephone to not dial out properly. If you cannot  
eliminate the background noise, first try muting the cordless handset  
before dialing, or dialing from another room in your home with less  
background noise.  
If the other telephones in your home are having the same problem, the  
problem is in your wiring or telephone service. Contact your telephone  
service provider (charges may apply).  
Make sure the telephone line cord is securely and firmly plugged into the  
telephone base and the telephone wall jack.  
Charge the battery in the cordless handset for at least 16 hours. For  
optimum daily performance, return the cordless handset to the telephone  
base or charger when not in use.  
If the battery is depleted, it may take approximately 30 minutes to charge  
the handset before it shows Low battery.  
Reset the telephone base. Unplug the electrical power.Wait for  
approximately 15 seconds, then plug it back in.Allow up to one minute  
for the cordless handset and telephone base to reset.  
You may need to purchase a new battery. Use only the supplied  
rechargeable battery or contact the customer service helpline found in  
this User Guide to purchase the correct replacement batteries.  
My cordless handset isn’t performing normally  
Make sure the power cord is securely plugged into the telephone base.  
Plug the power adapter into a different, working electrical outlet not  
controlled by a wall switch.  
I cannot get a dial tone  
First try all the suggestions above.  
Move the cordless handset closer to the telephone base.You might have  
moved out of range.  
Reset the telephone base. Unplug the electrical power.Wait for 15  
seconds then plug it back in.Allow up to one minute for the cordless  
handset and telephone base to reset.  
Other electronic products such as HAM radios and other DECT phones  
can cause interference with your cordless telephone.Try installing your  
telephone as far away as possible from these types of electronic devices.  
Move the cordless handset closer to the telephone base.You might have  
moved out of range.  
If the previous suggestions don’t work, disconnect the telephone base  
from the telephone wall jack and connect to a different telephone. If there  
is no dial tone on that telephone either, the problem is in your wiring or  
telephone service. Contact your telephone service provider (charges may  
apply).  
Your telephone line cord might be malfunctioning.Try installing a new  
telephone line cord.  
42  
43  
TROUBLESHOOTING  
TROUBLESHOOTING  
"Out of range or no pwr at base" appears on my cordless  
handset  
My cordless handset does not ring when I receive a call  
Make sure that the ringer is not turned off.  
Ensure that the telephone base is powered up.  
Place the cordless handset in the telephone base for one minute to allow  
the cordless handset and base to synchronize.  
Make sure the telephone line cord is plugged securely into the telephone  
base and the telephone wall jack. Make sure the power cord is securely  
plugged in.  
Move the cordless handset closer to the telephone base.You might have  
moved out of range.  
Reset the telephone base. Unplug the electrical power.Wait for 15  
seconds then plug it back in.Allow up to one minute for the cordless  
handset and telephone base to reset.  
Other electronic products such as HAM radios and other DECT phones  
can cause interference with your cordless telephone.Try installing your  
telephone as far away as possible from these types of electronic devices.  
The cordless handset may be too far from the telephone base.  
Charge the battery in the cordless handset for at least 16 hours. For  
optimum daily performance, return the cordless handset to the telephone  
base or charger when not in use.  
You may have too many extension telephones on your telephone line to  
allow all of them to ring simultaneously.Try unplugging one telephone at a  
time until the telephone starts ringing.  
The layout of your home or office might be limiting the operating range.  
Try moving the telephone base to another location, preferably on an  
upper floor.  
If the other telephones in your home are having the same problem, the  
problem is in your wiring or telephone service. Contact your telephone  
service provider (charges may apply).  
Test a working telephone at the telephone wall jack. If another telephone  
has the same problem, the problem is the telephone wall jack. Contact  
your telephone service provider (charges may apply).  
Other electronic products such as HAM radios and other DECT phones  
can cause interference with your cordless telephone.Try installing your  
telephone as far away as possible from these types of electronic devices.  
Completely remove then replace the battery. Place the cordless handset  
in the telephone base.Wait for the cordless handset to reestablish its  
connection with the telephone base.Allow up to one minute for this to  
take place.  
I experience poor sound quality when using the speakerphone  
For increased sound quality while using the speakerphone, place the  
handset on a flat surface with the dial pad facing up.  
When using a speakerphone, controlling background noise in your  
environment is essential.While you are listening to your party, press  
MUTE/X to temporarily turn your microphone off.When it is  
your turn to speak, remember to press MUTE/X again to turn the  
microphone on.  
Excessive background noise will cause a speakerphone to fade in and out.  
Try controlling the background noise by turning off any audio devices near  
the speakerphone.Also, try to avoid interrupting the person at the other  
end of the conversation while they are speaking. If background noise  
cannot be controlled, you should terminate speakerphone operation and  
return to normal handset mode.  
Your telephone line cord might be malfunctioning.Try installing a new  
telephone line cord.  
I hear other calls while using my telephone  
Disconnect the telephone base from the telephone wall jack, and plug in  
a different telephone. If you still hear other calls, the problem is probably  
in your wiring or telephone service. Call your telephone service provider  
(charges may apply).  
44  
45  
TROUBLESHOOTING  
ADDITIONAL HANDSETS  
My caller ID isn’t working  
To identify the model number of your phone:  
Caller ID is a subscription service.You must subscribe to this service  
from your telephone service provider for this feature to work on your  
telephone.  
Your caller must be calling from an area that supports caller ID.  
Both your and your caller’s telephone service providers must use caller  
ID compatible equipment.  
If you subscribe to high-speed Internet service (DSL - Digital Subscriber  
Line) through your telephone line, you must install a DSL filter between  
the telephone line cord and the telephone wall jack.The filter prevents  
noise and caller ID problems caused by DSL interference. Please contact  
your DSL service provider for more information about DSL filters.  
Turn the base of your phone upside down.  
Locate the colored round label on your base.  
• Orange label: D724™, up to 40dB of gain  
• Green label: D722™, up to 30dB of gain.  
Once you identified the model of your phone, you can determine the model  
name of the additional handset(s) that works with your system.You can have  
up to 5 handsets total (including the one(s) that was included with your  
system at the time of purchase).  
If the model number ...this is the  
of your phone is...  
...and the level of  
compatible additional amplification on your  
handset model...  
D702HS™  
D704HS™  
system is up to...  
30dB  
My telephone does not receive caller ID when on a call  
Make sure you subscribe to caller ID with call waiting features provided  
by your telephone service provider. Caller ID features work only if both  
you and the caller are in areas offering caller ID service, and if both  
telephone service providers use compatible equipment.  
D722™  
D724™  
40dB  
New voicemail and icon show on the display and I don’t know  
why  
Thank you...  
Your telephone has voicemail indication. If New voicemail and  
appear on the display, then your telephone has received a signal from  
your telephone service provider that you have a voicemail message  
waiting for you to retrieve from your telephone service provider. Contact  
your telephone service provider for more information on how to access  
your voicemail.  
,.. for purchasing this Clarity amplified telephone.We hope you will enjoy using your  
new system.  
If you have any questions regarding the operation of this telephone, please contact  
one of our Customer Service Representatives for prompt and useful information.  
Phone: 800-426-3738  
Fax: 800-325-8871  
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47  
TECHNICAL INFORMATION  
D722™ - 30dB  
D724™ - 40dB  
Dimensions  
Handset Size: 7” x2 1/4” x 1 1/2” (H xW x D)  
Base Size: 3 1/4” x 5 3/4” x 4” (H xW x D)  
Weight  
HandsetWeight: 6.125 oz. (with batteries)  
BaseWeight: 8.25 oz.  
Power Requirements:  
AC Adapter:  
Input: 100V - 240V, 200mA  
Output: 6VDC, 450 mA  
Battery: 2 X AAA, 600mAh Ni-MH  
Use only NiMH rechargeable batteries.  
NOTE: DO NOT MIX BATTERIES; REPLACE BOTH  
BATTERIESWHEN NEEDED.  
48  
49  

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